Doc. # 1-0000141
Date Updated 07-27-2005 Date Created 07-27-2000
Document Type Knowledge Base Related OS
Related Product 32-bit DLL Drivers
Why can't use "Device Installation" program of 32-bit DLL drivers under Windows NT?
Solution:
Please make sure your Windows NT system has been upgrated with SP3 (Service Pack 3). Actually, our 32-bit dll driver for WinNT is based on SP3, you'd better go to Microsoft website to download SP3 and use it to upgrate your OS before you run our 32-bit dll driver. Note: If your system is NT without SP3 and you have installed 32-bit dll driver, then your system could be crashed while running 32-bit dll driver. If so, you'd better reboot your system and press [spacebar] to recover last good situation during NT booting, then try to install SP3 to upgrate your system.