Doc. # 1-00000334
Date Updated 10-26-2018 Date Created 09-12-2017
Document Type Knowledge Base Related OS
Related Product 854-19750/ 854-19751/ 854-19752/ 854-19753/ 854-19754/ 854-19755/ 854-19756/ 854-19757/ 854-19840/ 855-19750/ 855-19751/ 855-19752/ 855-19753/ 855-19754/ 855-19755/ 855-19756/ 855-19757
Why am I having trouble getting our single strand media converters to communicate?
Solution:
If you are connecting two of the 855-19752  Single Strand Fiber units, indeed you will have trouble, because Single Strand Fiber is based on two different wavelengths transmitting/receiving over the same strand of fiber. The media converters will only transmit and receive on their designated wavelength. As a result, you will need a mated pair. Right now you have two left shoes. You need a left shoe and a right shoe. More specifically, the 855-19752  is the IE-MiniMc, TP-TX/SSFX-SM1310-SC (1310xmt/1550rcv) with an AC Adapter is meant to transmit at a 1310 wavelenth and receive at a 1550 wavelength. In this case, the two IE-MiniMc units are unable to communicate because they are both trying to transmit and receive on the same wavelength.