Doc. # 1-00000461
Date Updated 10-26-2018 Date Created 09-12-2017
Document Type Knowledge Base Related OS
Related Product DSU2-100/ DSU2-400/ ESU2-100/ ESU2-400/ QSU2-100/ QSU2-400
My Quatech family XSU2 USB to serial adapter is not recognized under XP Mode
Solution:
We have not done any compatibility testing under XP mode. The XP mode makes everything a virtual type of environment and all of our testing has been under Windows XP and Windows 7 32/64 operating systems and not compatibility modes. The unit not being recognized would be more of an issue with the plug and play or USB hub on the laptop itself.