Doc. # 1-00000988
Date Updated 10-26-2018 Date Created 09-12-2017
Document Type Knowledge Base Related OS
Related Product 232USB9M/ 232USB9M-LS/ 485USB9F-2W/ 485USB9F-2W-LS/ 485USB9F-4W/ 485USB9F-4W-LS/ 485USBTB-2W/ 485USBTB-2W-LS/ 485USBTB-4W/ TTL3USB9M/ TTL3USB9M-LS/ TTL5USB9M/ TTL5USB9M-LS/ USR602/ USR604
What to check if VCP is not installing
Solution:
If a USB to serial device is installing, but not showing up as a Virtual Com port Check the Windows Device Manager under Universal Serial Bus Controllers. If the device shows up there, then do a right click and go to Properties. From the properties window click on ADVANCED. In the Advanced screen there should be a check box for VCP ( Virtual Com Port ). If it is unchecked, then check this box. It should create the Com Ports.