Doc. # 1-00000993
Date Updated 10-26-2018 Date Created 09-12-2017
Document Type Knowledge Base Related OS
Related Product RT3G-300/ RT3G-302/ RT3G-310/ RT3G-311/ RT3G-320-W/ RT3G-322/ RT3G-324/ RT3G-330/ RT3G-340-W/ RTLTE-30/ RTLTE-300-VZ/ RTLTE-302-VZ/ RTLTE-304-VZ/ RTLTE-311-VZ/ RTLTE-322-VZ/ RTLTE-324-VZ/ RTLTE-330-VZ
What could be the cause of not connecting to the Internet
Solution:
If the Router System Log says that a connection has been established, but you still cannot connect to the internet, Make sure the PC that you are using to connect to the Router, is set for DHCP, Obtain an IP address Automatically Make sure The Router is set to "Enable dynamic DHCP Leases" See if you can access the Router from a Different PC that is connected to the Internet. In the Router NAT Configuration, check the box for HTTPS ( 443), and Telnet ( 23 ) Telnet into the Router, and try to ping an Internet address Ex. ping www.google.com